JOIN OUR TEAM

In the Customer Experience & Support department, you will be involved in direct communication with our customers and help create a high-quality brand experience.

The focus is on solution-oriented communication, service quality, and a modern customer experience.

WHAT YOU’LL DO

• Communication with customers
• Support with inquiries and organizational processes
• Contribute to improving the customer experience
• Support with service and communication processes
• Collaboration with internal departments
• Structured handling of various concerns

YOU COME WITH

• Strong communication skills and empathy
• Structured and reliable way of working
• Solution-oriented thinking
• Interest in service, communication, and brand building
• Proficient use of digital tools
• Friendly and professional demeanor

WHY HEIMWEH

If you are looking for a modern environment where creativity, aesthetics, and digital culture meet, we look forward to getting to know you.

At HEIMWEH, creative processes emerge with a direct influence on brand development. People are given responsibility, creative freedom, and the opportunity to actively contribute their own ideas.

If you're excited to help shape modern interior and lifestyle worlds with us, we look forward to receiving your application.